REQ-10060324
8月 22, 2025
India

摘要

As a Specialist in Customer Engagement Compliance, you’ll play a vital part in ensuring transparency and integrity across our US Operational control programs. From auditing expense reports to collaborating with cross-functional teams, your work will directly support Novartis’ mission to reimagine medicine and uphold the highest standards of ethical conduct.

About the Role

Key Responsibilities

  • Review and audit expense reports submitted via Concur within defined timelines
  • Communicate with sales teams to clarify inaccurate or incomplete expense entries
  • Document new processes and update existing ones as needed
  • Prepare clear audit findings and communicate them to employees and managers
  • Identify and escalate application issues to management promptly
  • Extract and allocate reports for team review and tracking
  • Respond to audit-related inquiries within turnaround time (TAT)
  • Participate in special projects and support ad hoc compliance tasks
  • Maintain effective communication with internal stakeholders and clients
  • Contribute to a culture of compliance, accuracy, and continuous improvement

Essential Requirements

  • 1 to 4 years of professional experience in a compliance or audit-related role
  • Familiarity with SAP Concur or similar expense management tools
  • Strong written and verbal communication skills in English
  • Proficiency in Microsoft Excel for data handling and reporting
  • Ability to write professional emails and communicate findings clearly
  • Experience coordinating with internal teams and external stakeholders
  • Strong attention to detail and ability to meet deadlines
  • Willingness to learn and adapt in a dynamic, team-oriented environment

Desirable Requirements

  • Knowledge of US compliance regulations

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? http://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: http://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: http://www.novartis.com/careers/benefits-rewards

REQ-10060324

Specialist, Customer Engagement Compliance

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